KETELES EBIKES
KETELES K800 1000W Ebike Controller Accessory
KETELES K800 1000W Ebike Controller Accessory
- Application--KETELES K800 1000W Ebike
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KETELES is a professional supplier engaged in the production and sales of electric bicycles. We are committed to providing high quality, high power, high speed and complete safety products, so that our customers can fully enjoy the meaning of outdoor adventure in the process of using our ebikes.
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FAQ
Q1: What is the statute of limitations for processing an order after it has been placed ?
Aļ¼Orders are usually processed within 1 working day, if your order has been paid for and you have not received a tracking number after 3 working days, please contact our after sales service team for tracking information.
Customer Service Email: service@ketelesbike.com
Q2:How long is the shipping?
A: Our warehouse is located in California and the transportation time is approximately 5-8 working days.
Q3ļ¼Do I need to purchase the special insurance?
Aļ¼Each of our products has a one-year warranty period from the date of purchase.
Q4:What kind of payment method do you accept?
A: We accept PayPal and credit card payments, and you can choose your preferred method at checkout.
Q5:Ā Can I use installment payment?
A:Ā We have not yet implemented this feature, and we look forward to adding it to the website in the near future.
Q6: Why did my deduction fail?
A: A common reason for chargeback failure is that your credit card has declined the payment. It is recommended that you contact the bank immediately for customer service assistance. Once the bank confirms your payment details, the order will be ready for payment. If all else fails, you can switch to another credit card for payment, or you can try to pay via paypal.
Q7:Will the bike received be exactly as pictured?
Aļ¼Yes, we produce the product exactly as pictured, and if we update the product in the future, we will update the pictures accordingly.
Q8ļ¼Do I need a license to ride an ebike on road?
A: Due to the different rules in each state, we suggest that you contact the relevant local authorities and confirm this information.
you delivered me a differently controller electric bike
Hallo works well, but should be made clear than there is nothing like the controller in the photo and what has to be āmodifiedā in order to make it work
Es wurde bisher kein Controller geliefert. Keteles habe ich vor Tagen darauf hingewiesen, dass die Ware irgendwo in Nordamerika unterwegs sein soll, zumindest entspricht das der Angabe aus der Trackingnummer YT2520500704433776 von YunExpress. Die bestƤtigte Lieferadresse ist Hechlergasse 2, D64686 Lautertal. Bisher haben Sie nicht auf meine Anfrage reagiert und ich halte es fĆ¼r ziemlich dreist in der Situation ein Feedback einzufordern. Ich werde paypal den Fall melden.
0 customer service
I canāt give you a review because my bike is still messed up having trouble but a new throttle new battery new controller I canāt ride more than 7.2 miles on it Iāve been trying to contact people on my problem but nobodyās getting back to me I even made some short videos to explain everything